At Paper Hue Co. every piece is made with love, and we hope it brings as much joy to you as it did to us while creating it. But we understand, sometimes things just don’t turn out as expected. If you’re not completely happy with your purchase, we’re here to help.
Here’s What You Need to Know:
15 Days to Decide: You have 15 days from the day your order arrives to request a return or exchange.
Keep it as it is: Please make sure your item is unused, in its original condition, with tags still attached.
A Few Exceptions: Due to the nature of our products, bookmarks and art prints are non-returnable and non-refundable. Custom items, sale products, and personalised pieces also cannot be returned.
Return Shipping: You’re responsible for return shipping costs unless the item is damaged or defective.
Refund or Exchange: Once we’ve received your return and it’s all in order, we’ll issue a refund or send you a replacement.
Reach Out: Drop us a message at hello@paperhueco.com if you’d like to return or exchange your item or have any questions or concerns.
Something’s Not Right?
If there’s an issue with your item, or if it’s damaged, please contact us right away at hello@paperhueco.com. We’ll make it right.
We want you to absolutely love your experience with Paper Hue Co. If you have any questions or need help, don’t hesitate to reach out. We’re just an email away!
